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A security audit provides a review of the security of your existing automation infrastructure. The audit can be done for Damatic XDi and Metso DNA automation systems.
The audit covers an analysis of the existing use and structure of the automation system from a security point of view. The possible security risks for both system and automation networks are reviewed, including routers and remote connections to other networks.
Audit report covers the present situation, risks and recommendations for security improvement actions. Improvement actions will be planned together with the customer based on the audit report.
Security improvement actions based on the audit are:
In system hardening unnecessary Windows applications will be removed. This will reduce the space for harmful programs in case they have a chance to enter the system.
Passwords and the way of operating with the automation system are an important part of maintaining the security. Therefore a common policy and informing of the security issues are an essential part of security improvement.
Security Follow Up Service will maintain automation security and keep it in optimum level. For this service includes virus description updates, security bulletin distribution, periodical security review and software security patch maintenance. Because security is not only a one-time action, but a process, continuous maintenance service is essential to keep the security level up to date.
» Security services help avoid external risks in open environments
Upgrade Service gives the customer a possibility to get Metso software upgrades without extra ordering and purchasing. Installation and commissioning will be agreed upon case by case with the customer.
Upgrade service includes the agreed volume of licenses with a defined upgrade cycle.
Engineering Services maintain and develop automation solutions and implement changes and additions during the process extensions. Services include also needed testing and commissioning phases.
One main target for the Engineering Services are maintained and further develops commonly agreed automation concept. The implementation can be very comprehensive including different areas in
12 persons are working in the Training Department of Metso’s Tampere office. There are 8 instructors, a demo specialist, an internal product training specialist, a secretary and a manager. The group’s average experience in the automation training business is 8 years.
We organize Automation and Information System training courses for Metso DNA, Damatic XDi and Damatic Classic. Also Paper Quality Measurement and Control System training is delivered. Target groups are pulp & paper, energy and process industry customers and Metso’s own personnel. Number of attendees in our courses is about 3000 persons per year.
We are publishing a course schedule twice a year and normally we organize 120 scheduled courses, 30 of them are in English. Metso’s own personnel product training amount is 2400 person training days/year. We have two PC-classrooms, one large classroom, DCS maintenance training room, scanner demo room and one room for controls training.
Training Courses are normally sold with Automation and Information System project delivery, but the installed base of systems especially in Finland is so large that customers are purchasing training also directly from us.
Find out more about our training offering at:
Metso Portal provides for customer a possibility to leave maintenance or system support requirements to customer service regardless of time. Metso Portal will deliver the messages to the local customer service.
Service includes the working time of Portal message handling (reading and answering).
With Portal the customer has also access to Metso product manuals and technical notes that give new and always updated information about Metso products.
Portal usage requires a valid customer service agreement.
Secure Connection Solution
Secure Connection Solution (Metso SCS) has been developed to provide common, secure, cost-effective and managed data connection solution for all Metso’s external connection like connections to Customer mill network.