General operating principles
Our basic principles
Code of conduct
The cornerstone of Metso’s approach to managing sustainability is the company’s code of conduct. Metso’s Code of Conduct creates a common basis for all our business operations and work assignments. It also serves as commonly accepted guidelines and perspectives for future decisions. Metso’s Code of Conduct is implemented through different training sessions for our employees and suppliers. In addition it is also part of our general purchase conditions.
Read more about Metso's Code of Conduct.
Metso’s Anti-Bribery Policy
Metso has consistently had a zero-tolerance approach to bribery and corruption. Metso’s Anti-Bribery Policy contains guidelines, standards and procedures intended to ensure that Metso and those acting on its behalf understand and comply with applicable anti-corruption laws in all interactions with Metso’s customers, prospective customers and others.
As part of Metso’s Anti-Bribery Policy, we have conducted a comprehensive training program for our employees, including management, procurement and sales. The training program includes an anti-bribery compliance section with an introduction to Metso’s basic principles and themes related to agents and consultants, an overview on giving and receiving gifts, entertainment and hospitality, facilitation payments, and what to do in case of conflicts of interest.
Metso’s commitment to global initiatives
Metso’s workforce, customers and partners represent a broad scope of different cultural backgrounds. Therefore, we have found the UN Global Compact to be a valuable common reference and guidance that describes the set of universal issues we respect and wish to promote. Metso also supports and works according to the principles described in the OECD Guidelines for Multinational Enterprises, the International Labor Organization’s (ILO) Declaration of Fundamental Principles and Rights at Work, as well as the International Chamber of Commerce (ICC) Business Charter for Sustainable Development. Metso has committed to complying with the UN Declaration of Human Rights and UN Guiding principles on Human Rights.
Read more about Human Rights at Metso
Metso’s statement on conflict minerals
Metso acknowledges increasing concern related to the human rights issues of sourcing ores and metals from areas of conflict. Metso is currently not affected by the conflict minerals regulations, and our products also do not affect our customers’ performance with regard to the regulations. Metso is nevertheless committed to conducting business in a sustainable manner and considering laws and regulations as only the absolute minimum. In line with our commitments, we do not knowingly source any materials that contribute to any human rights violations, and we expect the same behavior from our suppliers.
Learn more about Metso’s Statement on Conflicting Minerals.
Sustainability auditing and assurance
Sustainability auditing and assurance
Metso controls and monitors sustainability issues through various internal and external processes aimed at ensuring the validity and reliability of our sustainability management practices and reporting. Regularly controlling and monitoring gives us valuable information on the results of our sustainability work and is therefore an important element in our continuous efforts to develop our reporting and to build a more sustainable world.
We monitor our internal operations through internal audits, internal control, as well as review of non-financial issues, certificates and assurance.
Metso's Internal Audit assesses the efficiency and appropriateness of our operations and examines the functioning of internal controls. It seeks to ensure the correctness of financial and operational reporting, compliance with applicable laws and regulations, and proper management of the company's assets. In addition, Internal Audit proactively encourages the development of risk management in Metso's various operations.
In 2015 we received 5 reports of suspected financial misconduct via the Whistleblower channel. Additionally, Internal Audit received one direct contact. A total of 4 cases were investigated, 3 of the suspicions were classified as misconduct. There were also cases of misconduct revealed in conjunction with internal audits. The cases of misconduct were reviewed by the Audit Committee in line with our guidelines on reporting misconduct. The cases did not have a significant impact on our financial results.
HSE auditing practices are seen as an important part of our safety culture development at Metso. We use a global audit program to ensure that our locations follow the health, safety and environment rules and instructions set by Metso and local laws. With the HSE audits good practices as well as the implementation rate of our current practices are globally being tracked at Metso’s sites. By our annual internal HSE auditor visits HSE related actions are identified to improve safety at dozens of locations.
Based on supplier risk mapping and supplier self-assessments, we decide if there is a need for third-party audits. Metso’s third party audits are conducted very thoroughly and cover many sustainability aspects, including HSE, product safety, labor and other human rights, and risk management. In 2015 we started conducting comprehensive third-party audits concentrating completely on sustainability issues with Metso’s potential high-risk suppliers. Our aim is to audit at least 15 suppliers annually, excluding possible re-audits. Audit outcomes are analyzed by sustainability experts, and, if necessary, suppliers are required to implement corrective action in a given timeline. Suppliers are required to provide Metso with evidence of the implemented corrective actions and are subjected to a re-audit if needed. The focus is to increase the sustainability knowledge of our Procurement department so that they have the ability to control the potential corrective actions comprehensively. Metso’s procurement function conducts also several supplier audits yearly for both new and existing supplier base and we are in a process of implementing more systematic sustainability follow-up for the internal audits as well.
Read more about Responsible supply chain
As part of our sustainability management, we comply with several international standards, such as ISO 9001, ISO 14001 and OHSAS 18001. Many of our business units have received certification by complying to these standards.
- 26% of our relevant operations are covered by ISO 14001 certification,
- 22% have OHSAS 18001 certification,
- 66% have ISO 9001 certification
The coverage is calculated by the number of employees working in certified facilities, excluding discontinued operations.
An independent third party, PricewaterhouseCoopers Oy, has provided assurance on the sustainability information disclosed in Metso’s Sustainability and Annual reports since 2010. In addition to the data revision, the assurance includes approximately three annual site visit and management interviews.
Read more about our principles
We believe that adapting to global challenges through innovation, quality and productivity enhances our ability to generate long-term s ... »
Code of conduct
Metso's Code of Conduct describes our company culture, commonly accepted practices, and our commitment to compliance with laws and regu ... »