We have purposefully invested in our competitiveness and strategic themes: the services and environmental business and our presence in emerging markets. Our product and services portfolio, our know-how and our global presence are at a level that allows us to support our customers where they are.
Our strategy is based on a longer-term strategic framework of the company’s purpose, values, Code of Conduct and vision.
Our purpose is Engineering Customer Success. This purpose, together with the values and Code of Conduct, forms a foundation for our vision to become the industry benchmark.
Our strategic goals emphasize operational excellence and customer satisfaction and act as a roadmap to our vision. The strategic themes define the current key areas and priorities in customer satisfaction development and operational excellence, which are required to attain profitable growth.
We have also set financial targets, which measure our continuous improvement and its capability to create long-term shareholder value.
Strategy execution in 2008-2012
