Metso's operating environment
We have a balanced offering of products, projects and services business. Our three business segments – Mining and Construction Technology, Energy and Environmental Technology, and Paper and Fiber Technology – offer products and services to a range of customer industries in varying phases of development, which balances our growth and fluctuations in our profitability.
Customers in several industries
We serve customers around the world in the mining, construction, power generation, oil and gas, recycling, and pulp and paper industries by supplying them with
capital goods and the related process solutions and services. Most of our customers are industrial companies, like mining companies, energy companies and paper companies. Contractor customers are mainly in the construction and recycling industries. Most of our customers operate in the process industry and use natural raw materials or recycled materials in their production. We have a balanced offering of products, projects and services business. Large-scale project deliveries are typical to the mining, power generation, and pulp and paper industries. Our deliveries to the construction and the oil and gas industries mainly consist of individual equipment components and smaller package solutions. The share of the services business is significant in all our businesses.
Our customers make investment decisions based primarily on the long-term demand and price forecasts for their products. They finance their bigger investment
projects typically with a combination of cash flows and debt financing and the smaller purchases of services and machine rebuilds with their own cash flows. As a
principal rule, we do not participate in the financing of customer projects.
Our customers are emphasizing return on investment in their decision-making and are thus pursuing efficient solutions with low initial investment and operating costs.
Our target markets in 2010: EUR 40.5 billion:
Orders received by customer industry:
Last updated Mar 21, 2011
