A profitable partnership
Our service agreements are built on concrete goals, joint efforts and measurable results. You contribute your knowledge, we contribute ours.
Your KPI’s (Key Performance Indicator) and other critical success factors direct our solutions. This working method leads to a valuable exchange of knowledge that benefits both parties and makes it easier to predict and plan what activities are to be done and when. Agreements of this type, based on commitment and presence, improve the circumstances for achieving optimal results over a long period.
The number of our customers with agreements is constantly rising. We’re not surprised. The advantages are obvious. A service agreement provides great flexibility. You use our resources, or should we say your resources, when you need them, neither more nor less. Thanks to fixed prices your costs are also easier to budget. Today you can even choose to pay by performance with a function agreement where we agree on goals and share the earnings. Customers with agreements always have priority if an emergency should arise.
All document management is done via Metso Portal. Here you always find updated information for everyone involved, easily accessible at a known location. This information is easy to integrate in your own business systems.