Must-win: Operating model

Supporting local growth with a global operating model

Our ambition is to secure the quality of operations and deliveries globally by improving cost efficiency. We also aim to strengthen regional organizations to support growth in the services business and equipment sales; we want to expand our global presence and create a world-class business structure around the world.

It is important to optimize our operating model at both the global and local level. Our presence around the world is growing, but we must continue to expand our operations and harmonize our ways of operating. Our focus is on developing optimized working models that meet local needs and, at the same time, utilize global scale advantages.

Case – Continuous expansion of our global network in valve production and services

In the Flow Control business, Metso is continuously expanding its global presence and network to serve customers better and to ensure high quality, cost efficiency and on-time deliveries. Our aim is to shorten lead times, improve communication between stakeholders and enhance Metso's position in the market.

Metso's global network of valve operations meets the growing expectations in our various customer industries, such as oil and gas, bio-fuels, chemical and petrochemical, industrial gas, power generation, mining, and pulp and paper.

Since 2008, we have invested in several technology centers in Brazil, Germany, China, Finland and the United States.

A new facility opened in Brazil in 2008 focuses on valve services, engineering and the assembling of process automation systems. An acquisition in Germany in 2008 complements Metso's product offering with butterfly valves.

A manufacturing, research and development, and supply center for valves and automation systems production was inaugurated in Shanghai in 2010. Metso opened a new valve technology center in Finland in September 2011. The factory focuses on valve, positioner and actuator manufacturing, research and development, customer training and local services.

Metso's ongoing investment in North America is the expansion of our facilities in Shrewsbury, Massachusetts, to complete our global network of state-of-the-art operational facilities. The investment will be finalized in spring 2012, strengthening Metso's position of offering world-class products and services to all significant customer areas.