Menu

Must-win cases for Mining and Construction

SERVICES

Rodrigo Gouveia, SVP, Comminution Wears Solutions, Services Business Line, Mining and Construction, USA

Our customers need to produce more with a lower cost and under safe, reliable conditions. Metso understands this upward trend and strives to offer performance based services. Aligned with that, we complemented our comminution wear parts offering for mining customers by completing the acquisition of the reputable and well-known grinding media supplier SABO in 2013. Adding SABO’s expertise to our portfolio gives us a better overall control of mill performance. Grinding media was the missing piece in our comminution wears, and the acquisition allows Metso to become the single OEM with capability to supply full comminution offering. This further enhances our ability to offer comprehensive value adding services that materially improve the productivity of our customers’ processes.

TECHNOLOGY OFFERING 

Tommi Lehtonen, SVP, Mobiles, Crushing and Screening business line, 
Mining and Construction, Finland

Today, open pit mines are studying the possibility to save costs and environment at primary crushing and conveying stages by decreasing on-site ore trucking. With Metso’s large scale, fully mobile equipment, we can meet this customer demand. Altay Polimetally LLP copper mine in Kazakhstan is a significant example of this growing market area. We supply the primary crushing stage at Altay Polimetally’s new open pit mine with the world’s biggest fully mobile, track-mounted crushing plant. The key part of the system is the almost 400 ton Lokotrack LT200. The unit processes copper ore with a nominal capacity of 2,500 tons per hour, and the C200 jaw crusher inside the LT200 can process a copper ore lump of up to 1.2 meters in size. The complete mobile system weighs over 800 tons but can be moved easily along the mine face.

GROWTH COUNTRIES 

Simon Pelletier, Senior Vice-President,
Life Cycle Services, Mining and Construction,
Canada

A great example of Metso’s full comminution solutions in action is our extensive services partnerships with Russian Copper Company. Initially signed in 2011, our first service contract with RCC started in 2013 with the completion of the new Mikheevsky plant. RCC is Russia’s third largest copper producer with aggressive growth plans for other operations. The 6.5-year contract at Mikheevsky encompasses a total comminution solution from process assistance to complete maintenance services, including the supply of grinding media.  Our performance partnership is a cost-per-ton contract, meaning RCC pays Metso based on plant production. This innovative way of working means that maximizing performance and availability are in the best interest of both parties. We have also planned to establish local service centers close to RCC’s sites – another illustration of our commitment to place Metso’s service personnel ever closer to our customers globally.

OPERATIONAL EXCELLENCE

Mikko Rontu, Global Supply Chain Manager,
Mining and Construction, Finland

To achieve reliable and efficient operations, it is increasingly important for our customers to have real-time information about availability and delivery times of Metso’s products. With a new mobile application for sales representatives in the Crushing and Screening business line we can now offer quicker response times to the customers as well as more reliable data, as the application has a direct interface with Metso’s global SAP system. The solution is available for users from sales, sales support, product management and manufacturing. The application is a good example of how we can improve customer service and our operations by using new mobile technologies.

PEOPLE AND LEADERSHIP

Pirjo Virtanen, Interim Foundry Manager, 
Mining and Construction, Finland 

Leadership is essential in making sure our employees understand their significance in reaching Metso’s business goals. Managers have an important role in connecting the company strategy to daily work, as well as in inspiring and developing people. To support managers in their everyday challenges, Metso has implemented global Leadership Essentials Workshops. I participated in one of the workshops in 2013 as one of 1,020 managers from Mining and Construction from around the world.

Each manager has a personal management style, but the workshops offer a unified toolbox to make sure that everyone pays equal attention to all the areas of leadership in the daily work. To be able to identify personal areas for development, managers receive 360-degree feedback as part of the workshops. Thinking of leadership essentials as a standard set of tools for manager's everyday work is a lot like the approach we have implemented in safety. A common ground for all Metso leaders helps in defining the minimum expectations.