Customer’s success

We derive our profitability from our customer ’s success. We see our future beyond our customer’s present needs and serve them with environmentally sound solutions. We develop customer relationships in accordance with the Metso Future Care concept. We serve our customer with commitment and high standards of professional performance.

Profitable innovation

We create added value for our customers and owners through innovation. We are ready to question present practices and abandon obsolete ones. We utilize and combine the vast and diverse knowledge of the entire organization. We base our growth on creativity and healthy risk-taking in a work environment which rewards and encourages innovation.

Personal commitment

We can always be trusted and we finish what we undertake. We assume responsibility and ownership for our actions. We are direct and honest in our communication and respect cultural differences. We openly express our views, and then work diligently towards the agreed targets.

Professional development

We are willing to learn, and also learn from each other. We welcome new challenges and tackle them according to our abilities. We regard professional development as an important part of our work. We take care of the wellbeing of our work community.

The aim is that these values will be assimilated by Metso’s personnel so as to permanently guide our business activities and daily work. The values will lead the way in creating a single, uniform Metso and in implementing the vision and strategic goals.

In 2001 Metso Paper, Metso Automation and Metso Ventures familiarized their entire personnel with the joint values through the ’Working our way’ events. The same process is also currently being started in Metso Minerals.