Active interaction with our stakeholders is a key aspect of Metso’s approach to sustainability. Metso’s stakeholders are entities or individuals that have an impact on our business, or are affected by our activities, products and services, and are presenting us with both risks and opportunities. The focus areas and the channels of communication vary according to the stakeholders' needs.
Our customer relationships are built on continuous interaction, extensive know-how and long-term commitment. Our ambition is to create mutual business success, be the best choice and a preferred partner in all that we do. More about customer engagement is available in Business Overview and Non-Financial information
Metso people are a high priority in our strategy. We consider our people and their knowledge, expertise and skills as one of our competitive advantages. We continuously develop our managers’ leadership capabilities and enhance competence development of our employees. More about employees is available in Business Overview and Non-Financial information
Suppliers and subcontractors
We work closely with many of our suppliers and subcontractors. The cooperation is based on solid partnership and long-term collaboration. We have transparent supplier requirements and we foster safe working practices. We conduct internal sustainability supplier audits and third-party supplier audits for higher risk suppliers. More about suppliers is available in Business Overview and Non-Financial information
Shareholders and Investors
Metso is committed to long-term value creation for its shareholders. We have continued to develop our sustainability for investor messages in different channels. We actively engage with our investors and shareholders in events,meetings, calls and digital channels More about investor dialogue in 2018 in the Financial Statements: Investor information.
We provide clear and accurate disclosure about Metso. We proactively and responsively communicate in many media channels.
We have good cooperation with non-governmental organizations (NGOs). We cooperate with e.g. John Nurminen Foundation, Plan India and SOS Children’s Villages International.
We act as a responsible corporate citizen and work closely with communities surrounding our operations. We create value by providing employment opportunities and support corporate social responsibility initiatives in the communities around our businesses.
Universities, vocational schools and research centers
We find cooperation with universities and research institutes important and crucial element to foster innovation. We have cooperation projects, school visits, apprenticeship contracts and traineeship- and dissertation positions.