Press release May 7, 2015 11:30:00 AM CET

Metso's new ValveTriage Service optimizes maintenance actions

Metso's new ValveTriage Service optimizes maintenance actions

Metso Corporation's press release on May 7, 2015 at 11:30 a.m. EET

ValveTriage Service is a new way to manage field device condition and control valve performance at industrial plants. The service utilizes process data to diagnose and prioritize device issues that leads to bottom-line savings by focusing maintenance on devices that require it most.

Control valves and measurement instruments are critical pieces of equipment in industrial processes. When they experience problems, the rest of the process suffers. Properly targeted maintenance actions are crucial in maintaining adequate process performance. Metso ValveTriage Service guides maintenance planning to focus actions on the devices most needing attention.

Real-time data collection

Traditionally, field device diagnosis is carried out by operator observations, by analyzing digital device information or by testing devices with portable testing tools. For plants that do not yet have modern digitalized device technology or possibilities for portable testing, the new ValveTriage Service is especially advantageous.

As the existing control systems gather real-time data from all corners of the plant, Metso's ValveTriage Service turns the data into meaningful diagnostic information to evaluate the condition and performance of the field devices.

Quantifying the problem and effect

ValveTriage Service runs 24/7 to perform various diagnostic measures. The true advantage of real-time metrics calculated from process data is that the extent of the problem and its effect on the process can be quantified. Rather than saying, for example, that a valve has "some stiction", its exact value is now known. This gives far more value than a true/false diagnostic.

More importantly, severe problems receive a much higher priority. This frees up skilled personnel from resolving maintenance priority issues so they can allocate more time for actual maintenance planning tasks. Prioritization is even more valuable when combined with a device's criticality information, such as its impact on the process, safety and environment.

Clear benefits

Metso's ValveTriage Service makes a strong contribution to overall performance by focusing the actions on device issues with the most severe impact on the process. As the number of maintenance activities reduces, this not only cuts the cost of maintenance but also makes the plant safer by having fewer events for potential faults and accidents. Equipment lifetime is extended thanks to early detection of excessive wear and tear, and process performance can be enhanced by minimizing process variations.

Metso is the world's leading industrial company in the mining and aggregates industries and in the flow control business. Our knowledge, people and solutions help drive sustainable improvements in performance and profitability in our customers' businesses.

Metso has an uncompromising attitude towards safety. Our products range from mining and construction equipment and systems to industrial valves and controls. Our solutions are delivered and supported by decades of process knowledge and a broad scope of services backed by a global footprint of over 90 service centers, thousands of service employees, and an extensive logistics network.

Metso is listed on the NASDAQ OMX Helsinki, Finland. In 2014, Metso's net sales totaled EUR 3.7 billion. Metso employs approximately 14,000 industry experts in more than 50 countries. Expect results., 

For further information, please contact:

Jarkko Räty, Manager, Pulp and paper solutions, Flow Control, Metso, Tel. +358 20 483 5161, email: jarkko.raty(at)

Harri Cederlöf, Product Manager, Diagnostic Solutions, Flow Control, Metso, Tel. +358 20 483 8477, email:harri.cederlof(at)

Jussi Ollila, Vice President, Global Communications, Metso Corporation, Tel. +358 20 484 3212, email: jussi.ollila(at)

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