M&J shredders are world-class equipment that deserve proper service. Metso Waste Recycling’s expertise and comprehensive service program ensures you get the maintenance you need.

Service is decisive and contributes to a high degree to the reliable operation of your shredder now and in the future. Only regular service makes it possible to discover deviations from normal operating conditions. This is clearly the best way to avoid costly repairs.

Our local partners around the world bring us closer to you!

Note: The machine’s maximum service life is only guaranteed if the maintenance is carried out in accordance with our instructions.

Service throughout the shredder lifetime
When you invest in a new generation of shredding equipment, it’s important to bring your new systems into operation as quickly and efficiently as possible. Metso Waste Recycling service technicians are available anywhere in the world to help you get your new M&J shredder installed and commissioned effectively, and train your staff to operate it well.

24/7 service and support
When using a M&J shredder as part of your operations, you need to be able to rely on it – completely. That’s why we focus considerable resources on providing you with the best possible service and support.

To help protect your operations from the effects of any unscheduled downtime, we maintain a permanent inventory of the most critical spare and wear parts, all exceptional quality and guaranteed.

Help in tackling changing needs
Your business and your operations will – inevitably – develop and change over time, and both inputs and customer requirements alter. To help you tackle these changing requirements, we provide a range of specialist services.

Service agreements
To make it easy for you, we provide three distinct kinds of standardized service agreements for M&J shredders, choose one and get a significantly better return on investment.

You don’t have to sign up for a Metso Recycling service agreement when you purchase an M&J shredder. But the benefits are considerable.

• Lower life cycle costs of your shredding equipment
• Avoid disruptive downtime and lost revenue
• Keep your energy costs to a minimum
• Benefit from all the latest shredder technology updates and improvements

Read more about our different contracts here

What do customers say? 

Read some cases from our customers - and learn more about how our solutions perform in the long run and what you can do to make the unit perform even better or meet changing needs!

Updating the power pack

New cutting table to improve performance

Lighting quick service in Thailand

regular service keep shredder running for decades

New cutting tools doubled the performance

Major savings in power consumption

Worthy replacement for indestructible legend

Express service = minimises downtime


We can help with most issues

If you have any questions, please do not hesitate to contact us, we are ready to answer all your questions - call the service center in your region.  

EMEA: +45 7626 6400

UK: 0 1706 877 662

US & Canada: +1 413.244.8832

China: +86 13811032453 

APAC: +66 98 270 7056

Or in case of Emergency please call: Metso Service hotline +45 7626 6444 

Spare- and Wear Parts (UK) Download
Service offerings (UK) Download
Service upgrades (UK) Download
Service Expertise (UK) Download