Supporting your operations, from plant design expertise to equipment, parts and services for every stage of your process.
Are you looking to increase production, reduce risks, lower operating costs and enhance environmental performance? Then you are in the right place.
From the design and supply of products for a greenfield plant, to the addition of a single machine for an existing production line, we are here to help.
Rely on OEM experts because not all parts are created equal. Spare and wear parts built to perform.
Helping you get the most out of your equipment and processes.
Supporting your operations, from plant design expertise to equipment, parts and services for every stage of your process.
Are you looking to increase production, reduce risks, lower operating costs and enhance environmental performance? Then you are in the right place.
From the design and supply of products for a greenfield plant, to the addition of a single machine for an existing production line, we are here to help.
Rely on OEM experts because not all parts are created equal. Spare and wear parts built to perform.
Helping you get the most out of your equipment and processes.
The EU Data Act (Regulation (EU) 2023/2854) is designed to ensure fair access to and use of data generated by connected products and related services placed on the EU market. Certain Metso equipment and services generate and send data regarding their use and environment, and Metso uses this data to support and benefit customers in maintaining, repairing and optimizing your products and to be able to offer better solutions and services to you.
When acting as manufacturer and data holder, the EU Data Act obligates Metso to enter into an agreement with you as the user of our connected products and related services. The Metso EU Data Access and Use Agreement applies to data generated by our connected products and related services as of 12 September 2025, and it sets out the purposes for which Metso and other parties may use the data, how the user can use and access the data, duration of the contract and termination rights between the data holder and user, as well as other related rights and responsibilities.
VIEW METSO EU DATA ACCESS AND USE AGREEMENT - Opens in a new window
The Metso EU Data Access and Use Agreement is a mandatory agreement under the EU Data Act, and as of 12 September 2025, your continued use of the Metso connected products and related services will be deemed as your acceptance of the Metso EU Data Access and Use Agreement relating to those products and services.
Data-based functionalities of Metso connected products are provided on the basis that data from the devices is collected and utilized by Metso. Please note that if data collection and transmission is disabled, all data-based services, functionalities and features of the connected products will be disabled, and you will not be able to benefit from the valuable insights and support these offerings enable. The basic, non-data-based functionalities of your product will not be affected.
Under the EU Data Act, users in the European Union can request access to data generated by their connected products as of 12 September 2025. Provided that data collection and transmission in your connected Metso product is enabled, as user in the European Union you can request data from Metso by contacting your local Metso representative (direct sales or distributor). When making such requests, you will need to validate your authority to request data, identify the product with serial number, and specify the data in question, and Metso may also provide you with further instructions. You will be notified by email when your data is available.
The data holder, where applicable, for Metso’s connected products and related services in the EU is Metso Finland Oy, with company ID 1094259-5 and registered address at Rauhalanpuisto 9, 02230 Espoo, Finland. In the event you as a user in the EU are aware of an infringement of Chapter II of the EU Data Act, you have the right to lodge a complaint with the local competent authority.