Metso Full portfolio Field services
Our professional field service offering ranges from comprehensive solutions covering maintenance and optimization projects to performing spare part assessments.

Maintenance & repairs to prolong the life of your equipment to help you reach your sustainability targets

Safety excellence


Safety is our top priority and at the core of everything
we do

End-to-end solutions


From standard inspections to custom maintenance programs and beyond

Qualified professionals


Delivering results through local experts supported by a global knowledge base and network

Service footprint


Over 1,500 field technicians providing rapid global response time


Safety is a priority in everything we do. We focus on proactively supporting our customers to enhance the reliability and performance of their plants and equipment.

  • Increased safety
  • Reduced downtime
  • Improved plant availability & reliability
  • Spare part optimization
  • Increased equipment life
  • Increased competencies
Field Services

Know the condition of your equipment with detailed technical inspections, professional reporting and expert recommendations.

Our team of field service professionals are committed to serving our customers in a safe and efficient manner with adherence to strict safety procedures. Outotec has comprehensive EHS training programs and an impressive safety record of accomplishment.

Our life cycle service agreements include planned, preventive and corrective tasks that will increase your plant availability and improve equipment uptime with access to our expert technical knowledge.

Our field services team will ensure the correct critical and operational spares availability to avoid extended downtimes by means of inventory assessments. Spare and wear parts recommendations, highlighting lead times and criticality.

Our field service team offers a full range of maintenance solutions. These include planned preventive, corrective and emergency maintenance activities. We also provide refurbishment, installation and commissioning services.

Our certified field service experts are best equipped to train your technical team on the maintenance of our equipment. We have customized training on key maintenance and repair procedures as well as product specific training and with a focus on safety in all procedures.

Local operations, global presence

We have a flexible global operating model which brings us to wherever our customers are. Our global presence and local operations enable world-class engineering, project delivery and service for our customers. Our experts form a worldwide network of extensive technical, engineering and operational capabilities. Additionally, we operate with our partners in order to deliver fast and reliable ramp-up and guarantee the best performance for our customer’s investment.

Advisory services
Prioritize the most cost-efficient ways to improve safety, reliability, availability, and productivity based on in-depth information from inspections, studies, audits, and assessments conducted by Outotec technology, process, and service experts.

Maintenance services
Keep your plant in perfect working order and plan for the future with confidence with our comprehensive range of Maintenance Services, which focus on improving overall reliability. Our services range from basic equipment upkeep to full maintenance management and shutdown services.

Upgrades and commissioning
Restore and enhance your operational performance with our comprehensive portfolio of equipment upgrades and technology modernizations.

Spare and wear parts
Spare part audit and recommendations. Enjoy peace of mind with high-quality spares that ensure the safety and functionality of your equipment. Our customized Spare and Wear Parts solutions help you improve equipment reliability and availability, and support you in optimizing plant performance and total cost of ownership.

Training services
Optimize plant operation and ensure high-quality, proactive, and safe maintenance with comprehensive training packages customized for your specific requirements.

Component replacement labor
Component replacement labor

When it comes to the replacement of major equipment components, finding the right personnel who are trained for these specialized tasks can be a challenge. Heavy components often require specialized handling and installation procedures as well as tools to ensure safety. Many components also have precise installation tolerances and alignment requirements and installation errors can shorten the life of the components and effect production. Read more here >>

Downloadable Brochures

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