Annual report 2022

Highlights from our year
2022 was an extraordinary year in many respects. We were faced with new challenges caused by global events, supply chain constraints, rising inflation and high energy prices affecting all markets. Despite these, Metso Outotec employees were able to rise to a new level and deliver excellent results. We are committed to bringing value to all our stakeholders.
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I want to express my most heartfelt thanks to our shareholders and customers for their support, and most of all to our employees for their resilience and extraordinary commitment throughout 2022. I could not be prouder of the great Metso Outotec team.
Pekka Vauramo, President and CEO

Our year in numbers








0.36 EUR


Creating value to customers drives our strategy

In 2022, we took big steps forward in executing our strategy, which focuses on creating value for our customers and strengthening our position in our key industries through strong financial performance, unwavering commitment to sustainability and a culture that nurtures high performance and growth.

For us it is key to understand how our customers view the value we create for them. Our Net Promoter Score (NPS) showed an upward trend throughout 2022, driven by the high quality and performance of our products and good customer service. Our customers particularly value the reliability of our equipment and the technical expertise of our employees. Delivery issues and product availability together with response time are the areas in which we need to develop. To ensure continuous improvement and to highlight the importance of customer satisfaction, NPS is now a shared target for all employees.

Creating value to customers drives our strategy
Metso Outotec's strategy image
Working towards decarbonization

Working towards decarbonization

Sustainability is our strategic priority. We are one of the enablers of modern life and society: Working toward decarbonization and a safer working environment together with our customers, communities, suppliers and other partners.

The global energy transition requires minerals, and our customer industries’ energy-intensive processes have significant environmental footprints. Our customers must meet the growing minerals demand while managing decreasing ore grades and stricter sustainability requirements. That’s why we invent more sustainable ways to help our customers.

We must also take care of our own emissions footprint. We target net zero emissions by 2030: An ambitious target for which we have a strategic commitment and roadmaps. We work together with our suppliers and logistics chain to build more sustainable value chains. We also have zero-harm ambition. Preventing injuries applies to people, products and services. Safety is our utmost priority.

Sustainability at Metso Outotec
To fight climate change, we must act now. We are partnering with our customers, suppliers and communities for the drive towards net zero and decarbonization of our industries.


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