“Services and aftermarket are at the heart of Metso pumps culture, as it is where we can make the big difference to our customers,” says Diwakar. “Our global services and supply chain networks include foundries, rubber factories, assembly parts, R&D centers, warehouses, repair service centers and field services groups. They all work together to allow Metso pumps to meet all needs of its customers by providing full coverage on parts and service supply.”
The LCS program provides a range of services that includes technical support, performance consultancy, operation and maintenance training, troubleshooting and more. These services aim to help customers reduce downtime, increase productivity and extend the life of their pumps.
“LCS contracts can simplify your maintenance, improve your pump reliability, minimize downtime and maximize pump life – all at the same time,” says Tiago Oliveira, VP, Pumps Services.
Metso’s LCS program also includes comprehensive monitoring and reporting tools that enable customers to track the performance of their pumps and identify opportunities for further improvement. By providing customers with the tools and support they need to optimize the performance and sustainability of their pumps, Metso is helping to drive positive change in the mining industry.
Sustainability at a lower cost
Here at Metso, we recognize the importance of reducing the environmental impact of mining operations. With the MD Series pumps, customers can achieve this goal.
The pumps have been developed to minimize water consumption, which is becoming a scarce resource in many mining regions. By utilizing the EnviroSet™ gland as a standard feature, they can reduce water consumption by up to 50%.
The MDM800 and MDM900 pumps have been designed to meet the demands of higher capacities required by expanding mine sites. Their robust and modular nature makes them efficient and durable, with the ability to be upsized and adapted for new and/or greenfield installations. With sustained efficiency and performance, all whilst providing the lowest total cost of ownership, Metso is proud to boast such a versatile and proven application.
“With this unique combination of pumps engineering developments and services offerings, we can ensure that we walk the walk and talk the talk on asset life cycle management,” says Diwakar. “By having swift and supported access to our new and innovative technologies, we can support customers in both their production and sustainability goals – regardless of the pumps fleet they already have installed.”