With the Metso Performance Center you can
Predict & prevent
Get ahead of issues before they start
Access to experts
Specialized in equipment, process & technology
Monitoring your equipment 24/7
/ Analyze your equipment and operations
/ Anticipate and predict potential issues
/ Accelerate to achieve & sustain performance improvements
Metso Performance Center - Hub for all remote digital services
Connecting equipment, processes, people, and technology, our new Metso Performance Centers feature:
- State-of-the-art facilities custom-built for collaboration
- Applying the highest level of cybersecurity
- Offering holistic services for both Metso and non-Metso equipment
Our ability to resolve issues quickly and efficiently is based on connecting our team of experts. It all comes together with three levels of prevention:
First-line prevention: Specialized engineers
Equipment, process, and technology engineers monitor your data 24/7. They identify trends, derive insights, and alert the team when issues arise. At that time, they can provide immediate remote assistance for speedy problem analysis and resolution.
Second-line prevention: Expert advisors
Our advisors understand your application and operational realities. They have a holistic understanding of how each piece connects and can escalate complex problems with the support of Metso’s global network.
Third-line prevention: Global network
Our global network of reliability engineers, field service, and equipment experts are used to benchmark issues and will support long-term solution development.
Process monitoring & optimization
Providing real-time solutions for your operations through advanced process controls, instrumentation, consultation, and remote process analysis.
Wear parts design optimization
Remote data analysis in order to enhance critical wear parts to optimize lifetime, throughput or performance.
Metso Metrics monitoring
Remote maintenance support
Advanced instrumentation monitoring & maintenance
Control performance services
An end-to-end performance suite including consultation and specialized instrumentation across drill & blast, ore characterization, crushing & grinding, flotation & dewatering, and remote monitoring. Metso’s specialized tools include:
Connected to our portfolio of intuitive services
A partnership engineered for your specific goals and operations, from sustained process improvements to higher availability and lower costs.
Comprehensive yet flexible packages, equipped to cover a single-event or to span multiple years, measured against strict KPIs.
An extensive service footprint of over 1,500 field technicians, providing trained and professional labor when you need it.
Access a high-quality spare and wear parts supply, so that your equipment continues to function optimally